All orders ship from Australia with Australia Post
with free shipping - includes tracking
target the below delivery from time of order:
Standard free shipping (business days) Mon - Fri
- 4 to 7 business days for Australia
- 7-14 international orders
Express shipping $7.00 Aud
1-3 days shipping (business days ) Mon-Fri - Includes Tracking
*Please be aware that these are estimated delivery times. Delays in customs can also increase the delivery time.
Christmas period Shipping
Due to the Christmas period, Shipping guidelines are 7-10 business days. All orders placed on or before the 15th of December 2018 are guaranteed to arrive before Christmas day. All orders placed after the 15th of December are not guaranteed to arrive before the 25th. All orders placed after the 15th will be sent on the 2nd of January, Thank you for understanding
All parcels are traceable via the Tracking
the number you will receive in an email upon confirmation of payment.
CUSTOMS & CLEARANCE CHARGES:
It's Jean Riley does not accept financial responsibility for additional customs charges you may encounter after your purchase has been made. We will not dispense a refund if a customer refuses to pay a customs fee and their parcel is returned to us. If the customer desires the parcel to be re-shipped, additional shipping charges may be incurred.
If your package is deemed ‘undeliverable’ and returned to It's Jean Riley, an additional postage fee may be required to re-deliver the item.