All orders ship from Australia with Sendle & Couriers Please
with free shipping - includes tracking
target the below delivery from time of order:
Standard free shipping (business days) Mon - Fri
- 3 to 7 business days for Australia
- 7-10 international orders
due to the nature of our made to order pieces, express can be arranged via email
As of June 2019, Tracking will be sent automatically to the email or phone provided upon your order. All orders placed before the 21st of June 2019 will be tracked via Australia post.
CUSTOMS & CLEARANCE CHARGES:
It's Jean Riley does not accept financial responsibility for additional customs charges you may encounter after your purchase has been made. We will not dispense a refund if a customer refuses to pay a customs fee and their parcel is returned to us. If the customer desires the parcel to be re-shipped, additional shipping charges may be incurred.
If your package is deemed ‘undeliverable’ and returned to It's Jean Riley, an additional postage fee may be required to re-deliver the item.